Terms of Service
Monthly services cancelation policy
During the first month the client may cancel the following months service at any point without penalty, but after the first month the client must provide writen notice that they would like to stop using our services with at least one month in advance or they must pay a fine that is equal to the following month's service.
Domain name cancelation policy
Clients must provide written notice at least one month before the domain name expires to cancel it, otherwise they must pay for the following year.
Web hosting cancelation policy
Clients on yearly or semesterly billing cycle must provide written notice at least one month before the billing period expires to cancel it, otherwise they must pay for the following six months of service. If they are on a monthly or quarterly billing cycle they must pay for the following quarter.
Servicios Guru S.A. does not issue refunds for services.
Email Configuration Policy
In case of using a forwarder and aliases in Google or Outlook, the maximum number of accounts will be 2.